Rack & Stack
Installation and removal of servers, switches and other rack-mounted equipment, including equipment positioning and labelling.
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Services
Our Services
Practical Data Centre & IT Infrastructure Support
From installation and cabling to remote hands assistance, equipment relocation and specialist cleaning — we provide reliable support to keep your data centre and IT infrastructure running smoothly.
- Experienced
Team - Safety
Focused - Reliable
Support
Our Services
Comprehensive Support for Your Data Centre
FTS DC TechWorks provides practical, hands-on support for data centres, server rooms and IT infrastructure projects.
Structured Cabling & Patching
Copper and fibre patching, cable routing, labelling and cable management to keep your infrastructure organised.
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Remote Hands Support
On-site assistance with equipment checks, cable tracing, console connections and component replacement, following your approved instructions.
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Data Centre Cleaning
Cleaning support for data centres and server rooms, with the work scope and methods agreed according to your site requirements.
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Equipment Relocation & Decommissioning
Support for equipment identification, disconnection, removal, relocation, reinstallation and decommissioning according to an agreed work plan.
Learn More about Equipment Relocation & DecommissioningService Details
What Each Service Includes
Every job is scoped with you in advance and carried out in line with your site's access, safety and change procedures. The lists below are typical — tell us what your site needs.
Service 01
Rack & Stack
We receive, position and install your rack-mounted equipment so it is ready for power-up and configuration by your team — neatly fitted, labelled and documented.
Request a quote- Unboxing, inspection and positioning of new equipment
- Installation of servers, switches, storage and PDUs
- Rail kits, cage nuts and blanking panels fitted
- Equipment labelling to your naming standard
- Removal of rack-mounted equipment when required
- Packaging cleared and work area left tidy
Service 02
Structured Cabling & Patching
Clean, traceable cabling makes every future change faster. We patch, route and label to your standards and keep your records up to date.
Request a quote- Copper and fibre patching between equipment and panels
- Cable routing through trays and vertical managers
- Labelling to your site or customer standard
- Re-dressing and tidying of existing patching
- Port-mapping and documentation updates
- Removal of redundant patch cables, as agreed
Service 03
Remote Hands Support
Your eyes and hands on site. We carry out the tasks your engineers request, follow your approved instructions and report back clearly.
Request a quote- Visual equipment checks and status-light reporting
- Cable tracing and port verification
- Console and KVM connections for your remote team
- Power cycling and reseating, on your instruction
- Component replacement such as disks, PSUs and optics
- Photos and completion notes after each task
Service 04
Data Centre Cleaning
A clean environment helps protect your equipment. We agree the scope, methods and schedule with you so cleaning fits around live operations.
Request a quote- Cleaning of data halls, server rooms and comms rooms
- Floor surfaces and raised-floor areas, as agreed
- Rack exteriors and surrounding work areas
- Methods and materials agreed to suit your site
- Scheduled around your operations and access rules
- Completion report on request
Service 05
Equipment Relocation & Decommissioning
Moves and retirements carried out step by step against an agreed plan, so every device is accounted for from disconnection to handover.
Request a quote- Equipment identification and pre-move checks
- Labelled disconnection and careful de-racking
- Removal, relocation and reinstallation to plan
- Reconnection and visual power-on checks
- Decommissioning and removal of retired equipment
- Asset lists and handover notes on completion
Our Approach
How We Work
We follow a clear and structured approach to ensure every project is delivered safely, efficiently and to your requirements.
- 1
Discuss Your Needs
Tell us your requirements and project details.
- 2
Plan & Confirm
We review the scope, provide a proposal and agree the plan.
- 3
Carry Out the Work
Our team delivers the work according to agreed scope, timeline and site requirements.
- 4
Complete & Support
We confirm completion, provide updates and remain available for ongoing support.
Fast Response
We aim to respond to all enquiries within 1 business day.
Dedicated Support
We work closely with you to understand your requirements.
Local Support in Johor
Faster coordination and on-site support.
Trusted Partnership
Focused on quality, safety and long-term support.